FREQUENTLY ASKED QUESTIONS
The Answers You Need
WHY SHOULD I CHOOSE FOLKSGALLERY?
100% Hand-Painted Directly by Professional Artists.
Our artists have over 20 years’ painting experience.
Custom Sizes, Small, Medium or Large
We can paint in any size. If you want a large painting, we would love to help you.
Reproduce Any Painting & Customize Painting from Any Photo
Whatever size, whatever painting, and whatever requirements, just tell us. We will paint for you.
High-Resolution Photos for Online Preview
We will send you the high-resolution photos of the finished art to you for online preview as soon as it’s done. It will be you to decide next step: shipping out or retouch.
WHAT MATERIALS DO YOU USE?
To make a better artwork, we insist in using high-level materials.
– Eco-Friendly artist-level oil paints, watercolor
– Artist-Level heavy-duty linen canvas, top-level watercolor paper, etc.
HOW MANY DAYS WILL IT TAKE TO FINISH A PAINTING?
It usually takes about 10-15 business days. But for big-sized artworks or complex artworks, the turnaround might be longer. If you are hurry to get it as a gift or for a special day, please tell us in advance.
CAN I SEE BRUSHSTROKES AND DETAILS?
Yes. For hand-painted artworks, the brushstrokes are quite obvious, and this is the top difference from digital prints. You can also check the details easily from our preview photos or the real painting.
HOW MUCH WILL THE SHIPPING COST?
Zero. We offer free shipping in Australia, so you have no need to worry about the shipping cost.
CAN I RECEIVE MY ORDER EARLIER?
If you are in a hurry to get the painting, please tell us in advance and we will try our best to meet your demand.
WILL I RECEIVE THE PHOTOS OF THE FINISHED ART BEFORE SHIPPING?
Yes. We offer high-resolution photos of each artwork for online preview. Please note that the real hand-painted art will always look better than it in photos